Privacy Policy

The terms “Us” individually and collectively refers to STEP LOCAL and the terms “You” /”Your” / “Yourself” refer to the users. The Website and the App are jointly & singly referred to as the “Platform”

This Privacy Policy is an electronic record in the form of an electronic contract under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between STEP LOCAL and you (both terms defined above). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I Accept” tab or by use of the Platform or by other means) and will govern the relationship between you and STEP LOCAL for your use of the “Platform” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the Platform, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or in use of your information, please do not use or access the Platform.

By providing us your Information or by making use of the facilities provided by the Platform, you hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.


When signing up for the STEP Local app, as appropriate, you may be asked to enter your name, email address, mailing or delivery address, phone number, or other details to help you with your experience. Additional information is generated when you use the STEP Local app. Such as: to check-in at specific merchants, use coupons or loyalty cards, or follow a merchant, etc.


We may use the information we collect from you when you register for the STEP Local app, place an order with the STEP Local app, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  1. To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  2. To allow us to better serve you in responding to your customer service requests.
  3. To administer a contest, promotion, survey or other site feature.
  4. To send periodic emails regarding your order or other products and services.
  5. To follow up with them you after correspondence (live chat, email, or phone inquiries).

‘Do Not Track’ signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


To avail certain services on our Platform, users are required to provide certain information for the registration process namely: – name, email address, mailing or delivery address, phone number, or other details to help you with your experience. The Information as supplied by the users enables us to improve our site and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve our services (including advertising services) and for developing new services.

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.


Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. It is expressly clarified that we are in no way responsible for your use of such sites.


We do not share sensitive personal information to any third party without obtaining the prior consent of the user, except in the following exceptional limited circumstances::

  1. When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
  2. We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Platform is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.


Our use policy for your data is to ensure that it is used only for your benefit. The privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (a) is being used online. PII, as described in Indian laws and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our Platform.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or in use of your information, please do not use or access the website/app (Platform).

If there are any questions regarding this privacy policy, you may contact us using the information below.

STEP Local – A Division of STEP Foundation
Silver Tower, 301, E-wing,
Opposite Terapanth Bhavan,
Thakur Complex, Kandivali East,
Mumbai 400101, Maharashtra, India. Email: